Managed Services is the proactive management and maintenance of your IT systems and services that we support for your business.

With a managed services model we will find issues and repair them before they become a problem, ideally with no or very little downtime.

Why Managed IT Services?

 The three main reasons behind Managed IT Services are to

• Make sure all your systems are working as they should at all times
• Minimise any costly downtime in your business related to IT problems
• Enabling you to budget and manage your IT costs better, giving you a much improved cash-flow as a result

 Managed IT Services is a proactive approach to managing your IT infrastructure as opposed to the traditional reactive approach with Break-Fix support.  With the proactive approach including such services as preventative maintenance, we as your IT Support provider are able to predict and fix most IT problems before they potentially manifest themselves into much bigger issues.  The traditional reactive Break-Fix approach implies that your business is already experiencing downtime as a result of staff potentially not being able to carry out their work on their IT systems. This is not an ideal situation to be in especially if you work out the business cost when some or all of your staff are unable to work.

Microsoft Office 365 is a revolutionary set of online services from Microsoft that can streamline and improve many aspects of your business. Office 365 can improve your Email, Calanders, File and Cloud storage. It can provide video and instant messaging within your business as well as many other features.

Office 365 allows important parts of your IT to become fully mobile allowing you and your staff to collaborate and do business without being tied to your desk.

We are Microsoft Office 365 cloud partners and can provide the correct price point and group of features to best suit your business.

Top 5 reasons to choose Office 365:

1. 1. Ensure the privacy of your business information

1. 1. Work virtually anywhere, anytime

1. 1. Boost productivity and efficiency with a complete solution

1. 1. Reduce it completely

1. Rely on a financially-backed 99.9 percent service level agreement

Software

We can supply Microsoft software and Online services as well as Adobe, Shadowprotect and various other software solutions.

We can research and recommend software for many situations and assist in supplying installing and configuring.

Hardware

We are authorised resellers for HP, Acer, Asus, Toshiba, Microsoft Surface, Cisco, Ubiquiti, TP-Link and various other leading hardware brands. We can supply and install almost any hardware to suit your needs at competitive prices.

Backups are the single most important aspect of your IT solution. Should anything go wrong whether it is a natural disaster, theft or mistakes you need to ensure your data is safe and recoverable.

Online backups provide an easy and reliable solution that allows your business to have piece of mind that your backups are running in the background and doesn’t need any user interaction that standard manual backups require.

The IT Division can provide our own cloud backup solution that backs up all your critical data. We encrypt and compress your data for maximum security. All data is stored on Amazon S3 storage which is fast and reliable should your data ever need to be restored.