IT to support your business growth
IT STRATEGY
The future is yours to make. The IT Division is here to help you get there by creating an IT strategy to support your business plans.
TECH SUPPORT
The IT Division is here to help keep your team productive day in and day out.
PEOPLE PARTNERS
The IT Division team are people people. We understand real world business challenges and pride ourselves in providing solutions that leave your team feeling good about IT.
What we do
Managed IT Services
- Make sure all your systems are working as they should at all times
- Minimise any costly downtime in your business related to IT problems
- Enabling you to budget and manage your IT costs better, giving you a much improved cash-flow as a result
Microsoft Office 365
- Ensure the privacy of your business information
- Work virtually anywhere, anytime
- Boost productivity and efficiency with a complete solution
- Rely on a financially-backed 99.9 percent service level agreement
Software
We can supply Microsoft software and Online services as well as Adobe, Shadowprotect and various other software solutions. We can research and recommend software for many situations and assist in supplying installing and configuring.
Cloud Backups
Backups are the single most important aspect of your IT solution. Should anything go wrong whether it is a natural disaster, theft or mistakes you need to ensure your data is safe and recoverable. Online backups provide an easy and reliable solution that allows your business to have piece of mind that your backups are running in the background and doesn’t need any user interaction that standard manual backups require. The IT Division can provide our own cloud backup solution that backs up all your critical data. We encrypt and compress your data for maximum security. All data is stored on Amazon S3 storage which is fast and reliable should your data ever need to be restored.
Hardware
We are authorised resellers for HP, Acer, Asus, Toshiba, Microsoft Surface, Cisco, Ubiquiti, TP-Link and various other leading hardware brands. We can supply and install almost any hardware to suit your needs at competitive prices.
How we work
1
Our partnership starts
You have found The IT Division! Awesome! Whether you are a new business looking to setup from scratch, an existing business that has outgrown your current systems, or you are just looking for better service, we are glad you found us! We love IT and love helping businesses with their IT systems.
2
Understand your business needs
We sit down with you and discuss your business and what you do. We find any challenges you may be having with your current IT systems.
3
Agree on the plan
We create a plan to fix and improve any of your current issues. Whether this is new hardware, software or configuration changes. We look into the future of your business and what requirements you may need going forward so you can budget and have peace of mind that your IT is going to keep up with your business needs.
4
Build and maintain
We get to work. Supplying and installing any hardware or software that you may need. Making changes to your systems to streamline the IT components of your business. We then ensure that all aspects of your IT environment are maintained on a regular basis to improve reliability and reduce downtime.
5
Tech support
We ensure that as the IT Division of your business we are available when you need us. We provide multiple methods of contact whether this is phone, email or using our online ticketing system we make it easy for you to get support.
Who We Are
Based in Christchurch, New Zealand. Providing support in the Canterbury and Auckland regions. We are proudly small and close to our customers.
James Lowden studied in IT for 4 years before starting to work in the field in 2008, he was an Operations Manager for an IT support company before forming his own business in 2010 and growing it to what is now The IT Division. We currently have a team of five IT professionals, plus our support team. We have an extensive skillset from our education and many years of experience in the field of business IT support. We pride ourselves on providing user-friendly, plain English advice, and support to our customers – we are not your typical nerds!
Our Values
We love IT and seeing IT help businesses grow.
We deal with our business partners in an open, fair, and respectful manner.
We always act with integrity and professionalism.
We see ourselves as part of our customer's businesses, not outside consultants.
Our Benefits
Our customers benefit from having an IT system aligned to where they are taking their business. Our IT solutions help teams work better, serve customers better, and generally keep their businesses humming. More than all that, though, our customers feel good about IT, and are free to focus on growing their business safe in the knowledge their IT is helping them achieve their goals.
How can we help?
OFFICE ADDRESS
Unit 7B / 303 Blenheim Road
Upper Riccarton
Christchurch 8041
PHONE
0800 FIXED PC | 0800 349 337